20% off with code SWITCH20Orders $75+ · ships from Austin, TX
Shop nowAustin, Texas fulfilment
Ships from Austin, Texas.
Usually processed within 1 business day.
All orders are processed from our Austin, Texas facility. U.S. orders ship by UPS 2-Day; international orders ship from the same facility, with transit and customs timing varying by destination. Support answers on U.S. hours.
What happens after you order
Four steps, all of them visible to you.
Order confirmed
Secure checkout with multiple payment methods. Confirmation is sent immediately, with the full shipping charge shown before you pay.
Usually processed within 1 business day
Picked, checked against the order and packed at our Austin, Texas location, Monday to Friday.
Shipped UPS 2-Day
U.S. orders ship by UPS 2-Day with tracking. International orders ship from Austin with tracking, with transit and customs timing varying by destination.
Track it anytime
Follow the shipment from the Track Your Order page using your order number and ZIP, with or without an account.
The practical details
- ✓Shipping is shown before you payFor U.S. orders, the UPS 2-Day rate is shown in the cart before payment and is typically around $12. Shipping is $45 to Canada, Puerto Rico, and Brazil; other eligible international destinations are $100. The final shipping charge is shown before payment.
- ✓Pay the way you want toVisaAmerican ExpressAvailable methods and eligibility are confirmed at checkout.
- ✓Returns are written down7-day returns on unopened, eligible items under a published Refund & Returns policy — readable before you buy, not after.
- ✓Support on US hours, from a US companyMonday–Saturday, 9:00 AM–7:00 PM Central. (737) 375-0592 · support@mypurepeptide.com. Most messages receive a response within one business day.
- ✓A real address, not a redirectmyPurePeptide LLC · 12407 N Mopac Expy, Ste 250 PMB 570, Austin, TX 78758, United States.
- ✓Documentation ships with the decision, not after itIndependent laboratory reports are published openly on our Lab Tests page, each linking to the testing laboratory’s own verification record.
Shipping and payment questions
How much is shipping?
For a standard U.S. order, UPS 2-Day is typically around $12. Canada, Puerto Rico, and Brazil are $45; other eligible international destinations are $100. The applicable shipping charge is shown before payment.
How quickly does an order actually leave?
Orders are usually processed within 1 business day, Monday to Friday, excluding major U.S. holidays. Payment, address or inventory checks may extend processing. UPS 2-Day generally means about two business days after carrier acceptance. Processing time and transit time are separate estimates.
Do you ship internationally?
Yes. Shipping to Canada, Puerto Rico, and Brazil is $45; other eligible international destinations are $100. Availability depends on carrier service, local law, import restrictions and customs requirements. International transit and customs timing vary by destination.
Which payment methods are available?
Visa and American Express are available. Available methods are confirmed at checkout.
How do I track it?
Tracking is emailed once the parcel is prepared for carrier movement; carrier scans can take up to 24 hours to appear. You can also use the Track Your Order page with your order number and shipping ZIP code.
What if it arrives and something is wrong?
There is a written 7-day return policy covering unopened, eligible items. Support is reachable Monday–Saturday, 9:00 AM–7:00 PM Central on (737) 375-0592, and most messages get a reply within one business day.
Plan your order with clear shipping estimates.
Browse the full catalog with specifications and published lab documentation alongside every entry.
All materials are supplied strictly for laboratory research use only. Not for human or veterinary consumption, therapeutic, diagnostic or medical use.