Clear information about how customer and website data is handled.

This Privacy Policy explains how myPurePeptide LLC, operating the MyPurePeptide website, collects, uses, retains, and shares information when you browse the website, create an account, place an order, request support, or otherwise interact with us.

This policy applies to information handled through this website and related customer-service operations.

Depending on how you interact with the website, we may collect:

• Name, email address, phone number, billing address, and shipping address.
• Account details, order history, products ordered, payment status, discounts, shipment status, and customer-service communications.
• Information you submit through contact, verification, review, or support forms.
• Browser, device, IP-address, cookie, referral, page-interaction, and diagnostic information generated when you use the website.
• Fraud-prevention, security, consent, and compliance records reasonably necessary to operate the store.

We use cookies and similar technologies for essential store functions, account sessions, cart and checkout operation, customer preferences, analytics, advertising measurement, fraud prevention, and website performance. Where required, non-essential technologies are controlled through the website consent interface.

You can adjust browser controls or the website cookie preferences, but disabling essential cookies may prevent account, cart, or checkout functions from working correctly.

We may use information to:

• Operate, secure, maintain, and improve the website.
• Create and manage accounts, carts, orders, rewards, and order history.
• Process payments, review transactions, fulfill orders, provide tracking, and communicate order updates.
• Respond to customer-service, billing, documentation, privacy, and account requests.
• Detect and address fraud, abuse, security incidents, technical errors, and policy violations.
• Provide restock alerts, newsletters, or promotional messages where permitted and subject to available opt-out controls.
• Meet legal, accounting, tax, recordkeeping, dispute, and enforcement obligations.

We may share information only as reasonably necessary with providers that support payment processing, fraud screening, order fulfillment, shipping, hosting, email delivery, analytics, advertising measurement, customer support, security, accounting, and legal compliance.

We may also disclose information when required by law, legal process, or a valid government request; to protect customers, the business, or the public; or in connection with a merger, financing, acquisition, sale, or transfer of business assets.

We retain information for as long as reasonably necessary for order fulfillment, customer support, accounting, tax, fraud prevention, dispute resolution, legal compliance, and enforcement of agreements. Retention periods differ according to the type of record and the reason it is maintained.

We use reasonable administrative, technical, and organizational measures to protect information. No transmission or storage system can be guaranteed completely secure. Service providers may process information in jurisdictions outside your state or country, subject to their contractual and legal obligations.

You may unsubscribe from marketing email using the link in a message or contact us. Transactional communications about an order, account, security, or policy matter may still be sent when necessary.

Subject to applicable law, you may request access, correction, deletion, or information about how your data is handled. We may need to verify your identity before completing a request and may retain records where legally required or reasonably necessary for fraud prevention, accounting, disputes, or security.

The website is not directed to children. External websites linked from our pages operate under their own terms and privacy practices.

We may update this policy as operations, technologies, or legal requirements change. The current version and effective date will be posted on this page.

Email support@mypurepeptide.com or use the Contact page. Support is available Monday–Saturday, 9:00 AM–7:00 PM Central Time (CT).